The brands that scale beyond $10M aren't just solving problems. They're creating emotional bonds. It isn't just in the metrics, it's in the meaning.
- This is why Nike isn't just selling shoes. They're selling the belief that greatness lives in everyone.
- This is why Dove isn't just selling soap. They're selling self-acceptance and real beauty.
- This is why Patagonia isn't just selling outdoor gear. They're selling environmental stewardship.
If your brand disappeared tomorrow, would anyone genuinely get emotional about it?
I've seen this time and again with founders at growth inflection points. When you're between $1-5M in revenue, your product might be exceptional, but if your brand hasn't connected on a deeper emotional level backed by a bigger mission and meaning, you won't reach your potential. This is the intangible part that people shy away from talking about because we live in a world of metrics and short term performance marketing.
I love the quote by Einstein, "Not everything that counts can be counted and not everything that can be counted counts." After 15+ years working with the contrast of big brands like L'Oréal, Fanta, and Colgate to helping launch revolutionary new brands like Lyka and Le Puree, I've found so much truth in this.
The brands that break through understand this, they don't just solve problems, they become part of people's lives. They are building movements with meaning and connection that can't be copied because they have more soul than the big players and go beyond your product or service offering. This will become increasingly important as we move into an AI-powered world.
"Great brands don't just make you feel good about their products, they make you feel good about yourself." — Kirby Vann